Health Screening and Clinic FAQ2020-04-20T12:17:56+08:00

Health Screening and Clinic FAQ

My company has arranged a corporate health screening package with Minmed. Are there preferential rates for my family members?2020-04-02T13:39:26+08:00

Our corporate health screening packages vary according to the company’s requirements. We recommend checking with your HR department regarding the benefits you and your family are eligible for.

Can I make the payment for my health screening package first and schedule an appointment later?2020-04-02T14:43:04+08:00

Yes, you can make payment in advance at Minmed Health Screeners in Paragon. Please verify the eligibility and package prices with your HR department prior to doing this.

Minmed Health Screeners @ Paragon
Address: 290 Orchard Road, #16-04/09/10, Paragon Tower 1 Lobby F, Singapore 238859
Opening hours:
Mon-Fri: 8:30am to 5pm
Sat: 8:30am to 1pm
Closed on Sun & PH
T: 6339 9339

I will be away during the onsite health screening exercise at my company. May I go to the clinic for the health screening?2020-04-02T13:42:01+08:00

Yes, you may book an appointment for health screening at our health screening centre, Minmed Health Screeners at Paragon. Please consult your HR department on the required procedure .

How do I book a health screening appointment?2020-04-02T13:43:03+08:00

The quickest way to book an appointment for health screening at Minmed Health Screeners is through our website. You will need to fill in your details and preferred date for the appointment. Upon successful registration, you will receive a confirmation email.
Please register here: https://minmed.sg/health-screening/executive-health-screening/

If you wish to register for the corporate health screening exercise in your company, please refer to the email sent to you.

Can I walk in for a health screening without an appointment?2020-04-02T13:43:41+08:00

In order to provide prompt and fair service, we prioritize our pre-scheduled appointments. We apologize that are unable to accept walk-in patients for our health screening.

If you have a family member keen to go for health screening together with you, please ensure that they make their own appointment as well.

I have not received an appointment confirmation email. Is my appointment confirmed?2020-04-02T13:44:42+08:00

After successful appointment registration, an email will be sent to your registered email address to confirm the details of your appointment. You will also receive an SMS reminder one day before your appointment.

If you have not received any notification, kindly check your spam/junk folder. If you require further assistance, please contact us at 6339 9339.

My preferred appointment date is unavailable online. Can I call the hotline to request for my desired appointment date?2020-04-02T13:45:14+08:00

If you are unable to select an appointment date, it is because the appointment slots are full for that day. We apologize that we will not be able to accommodate your request. Please select another available date.

Can I bring my family member along for health screening or do I have to fix a separate appointment for them?2020-04-02T14:42:46+08:00

In order to provide prompt and fair service, we prioritize our pre-scheduled appointments. As such, we are unable to accept walk-in patients for our health screening. If your family member is keen for health screening, please ensure that they make an appointment in order to be served promptly.

What is the timing available for the health screening?2020-04-02T13:47:14+08:00

The health screening centre is open from 8.30am to 5pm Mon-Fri, and 8.30am- 1pm Sat. You may select your preferred date and time from the available appointment timeslots when making an appointment.

As you are required to fast for at least 8 hours prior to your health screening, we recommend that you book an appointment in the morning.

How can I reschedule my health screening appointment?2020-04-02T13:47:58+08:00

You may visit this link to reschedule your health screening appointment. Your previous appointment will be automatically cancelled.

I have paid for additional tests. How can I schedule an appointment for these?2020-04-02T13:48:55+08:00

Please schedule an appointment for your additional tests here.

What is the location and operating hours of Minmed Health Screeners at Paragon?2020-04-02T13:50:22+08:00

Minmed Health Screeners @ Paragon
Address: 290 Orchard Road, #16-04/09/10, Paragon Tower 1 Lobby F, Singapore 238859
Opening hours:
Mon-Fri: 8:30am to 5pm
Sat: 8:30am to 1pm
Closed on Sun & PH
T: 6339 9339

Which is the nearest MRT station to Minmed Health Screeners at Paragon?2020-04-02T13:51:07+08:00

The nearest MRT station is Orchard Station or Somerset Station.

Once inside Paragon Shopping Centre, how do I get to Minmed Health Screeners?2020-04-02T13:51:57+08:00
  • At Paragon, head to Tower 1 – Lobby F to access level 16, and look for units #16-04/09/10
  • If you are driving, you will have to take the elevator/ escalator to the ground level, then walk to Tower 1 – Lobby F.

Please click here for more details on our location, including a floorplan.

What do I need to prepare for health screening?2020-04-02T13:54:51+08:00

To ensure a smooth health screening process, please observe the following:

Bring Along:

  • Identification – NRIC/Work Permit/Passport
  • Company letter, authorisation letter or staff pass (where available)
  • Medical report and radiology films/reports from last health screening (where available)

Preparation:

  • Fast for at least 8 hours before your health screening
  • Drink plain water during fasting
  • Wear loose-fitting clothes (2 piece outfit for mammogram and PAP smear)
  • Omit diabetic medication until after breakfast
  • Consume regular chronic medications

Note:

  • Do PAP smear/urine and stool test at least 5 days before or after menstruation

Postpone your health screening if feeling unwell

For more information, please refer to our pre-screening guide.

Do I need to fast for the health screening?2020-04-02T13:55:29+08:00

Yes, please fast for at least 8 hours prior to your health screening appointment with us. You may drink only plain water. Fasting is required to ensure accuracy of your blood test results for glucose, cholesterol and triglycerides.

For more information, please refer to our pre-screening guide.

Do I need to fast for the urine test?2020-04-02T13:56:02+08:00

You are not required to fast for your urine test.

How long does the health screening process take?2020-04-02T13:57:57+08:00

On average, the health screening process takes approximately 1.5 – 4 hours depending on the panel of tests selected. You are advised to arrive 15 minutes prior to your appointment with us.

I can’t fast for too long. Can I request to have the blood test to be done first before the other tests, which do not require fasting?2020-04-02T13:58:48+08:00

Yes, please inform our friendly Client Service Associate at the clinic reception and they will be able to assist.

Can I collect my stool specimen before I attend the health screening?2020-04-02T13:59:13+08:00

You are advised to collect the stool specimen on the day itself. Do note that the stool sample should not be kept for more than 12 hours after collection.

When will my health screening report be ready?2020-04-02T13:59:53+08:00

You should receive your online health screening report via email within 1 working day. Hardcopy reports (upon request) will be mailed within 10 working days.

I have yet to receive my health screening report. It has been more than 2 weeks!2020-04-02T14:00:30+08:00

Please check your junk/ spam folder for any notification email.

If you have not received a notification email, please contact us at 6339 9339 (choose the “Report” option) and speak to our Customer Service Officers who would be able to assist you.

How can I view my health screening report online?2020-04-02T14:02:19+08:00

You will receive an email from us one working day after your health screening. Log in to your account via the link (https://secure.minmed.sg/My-Portal/Retrieval-Login) to view your health screening report.

If you are a first-time user, you will have to generate a new password.

  1. Go to: https://secure.minmed.sg/My-Portal/Find-Password
  2. Enter your NRIC/FIN number and Email. Click “Verify”.
  3. Enter the one time verification code sent to your registered mobile number.
  4. Click “Proceed” to key in your new password. You will be redirected to the Login page.
  5. Log in with your new password.


If you are an existing user, and have forgotten your password, please reset your password here.

  1. Go to: https://secure.minmed.sg/My-Portal/Find-Password
  2. Enter your NRIC/FIN number and Email. Click “Verify”.
  3. Enter the one time verification code sent to your registered mobile number.
  4. Click “Proceed” to key in your new password. You will be redirected to the Login page.
  5. Log in with your new password.


If you do not receive the one time verification code within 5 mins or the reset password link has expired, please call us at 6339 9339 and we will assist you immediately.

If you are still unable to view your health screening report, please try again after 2 working days.

How long is my health screening report available for viewing online?2020-04-02T14:03:48+08:00

Your health screening report will be available for viewing for up to 3 years.

Is the medical consultation for review of the health screening results free?2020-04-02T14:42:10+08:00

If you have conducted your health screening with us, the medical review with our doctor is complimentary and completes the health screening experience. You can register for a medical consultation for review here.


Important notes:

  • Charges apply if further tests or medications are prescribed.
  • Please bring the physical copy of your health screening report and your NRIC for your medical review.
What do I need to bring for my medical review appointment?2020-04-02T14:06:10+08:00

Please bring the physical copy of your health screening report and your NRIC for your medical review.

How can I reschedule my medical review appointment?2020-04-02T14:06:57+08:00

You may visit this link to reschedule your medical review appointment. You will be prompted to key in your NRIC, email and mobile number for verification purposes.

If I have a complimentary medical review and wish to add on additional tests, do I have to pay for the consultation?2020-04-02T14:07:20+08:00

The medical review is complimentary. Charges apply if further tests or medications are requested.

What are your clinic locations and operating hours?2020-04-02T14:08:34+08:00

Please refer to this page for all our clinic locations and operating hours:

https://minmed.sg/gp-clinics/

How do I get to Minmed Yishun (Northpoint) clinic?2020-04-02T14:09:52+08:00

We are located at the South Wing of Northpoint City.

Minmed Clinic (Yishun)
Address: 1 Northpoint Drive, #02-153 Northpoint City, Singapore 768019
Opening hours:
Mon to Fri: 9am to 1pm | 2pm to 5pm | 6pm to 9pm
Sat to Sun: 9am to 1pm | 6pm to 9pm
Closed on PH
T: 6554 0123

What are the available vaccinations at your clinics?2020-04-02T14:10:44+08:00

The vaccinations we provide are:

  • Hepatitis B
  • Hepatitis A
  • Twinrix
  • Infanrix (DTP-IPV-HIB) 5-in-1
  • Mumps, measles, rubella (MMR)
  • Chicken Pox
  • Influenza/ Flu
  • HPV


For vaccinations not in this list, you may enquire at 6339 9339.

Do you provide vocational screenings (Work Permit/Maid Permit/Driver’s License/Pre-employment)?2020-04-02T14:11:44+08:00

Yes, you may visit any of our 7 clinics islandwide.

Can I take a queue number or book an appointment in advance to see the doctor?2020-04-02T14:14:56+08:00

You may download this app “eHealthAssist”, create an account and search for our clinic to get a queue number during our operating hours.

Download eHealthAssist (Android)

Download eHealthAssist (iOS)

Please note that appointments for health screening can only be made for Minmed Health Screeners at Paragon via this link.

What health screening packages are available? What is the expected price range?2020-04-02T14:18:59+08:00

We have a range of executive health screening packages from basic to more comprehensive packages, with blood analysis and radiology tests tailored to suit your health concerns, age, risk factors, medical and family history. These include a medical examination and personal consultation with our doctor.

You can also opt for additional tests to add on to your selected health screening package.

Can I add on additional tests to the health screening packages?2020-04-02T14:20:05+08:00

Yes, you can add on a variety of tests to supplement the health screening package you have chosen.

Our list of additional tests include:

  • PAP Smear
  • Vaccination
  • Resting Electrocardiogram
  • Bone Mass Densitometry (Ankle)
  • Tonometry
  • Spirometry
  • Mammogram
  • X-Ray
  • Ultrasound
  • Treadmill ECG
  • Fat Analysis
  • Vision Test

Please contact us at 6339 9339 for us to assist you.

Will I be given a Medical Chit (MC) when I attend the screening?2020-04-02T14:20:41+08:00

We apologize that we are unable to provide an MC for the health screening.
You may however, request for a Time Chit from our friendly Client Service Associate at the Counter.
The Time Chit states the time that you arrive and leave the clinic.

How do I request for a copy of my receipt?2020-04-02T14:21:11+08:00

All payment receipts will be sent to your registered email address on the day full payment is made. Please check the spam/junk folder in your email if you do not receive it in your inbox.

If you have not received an email, please call our Customer Service Executives at 6339 9339 for assistance.

What additional tests are available?2020-04-02T14:22:16+08:00

For a more customized and comprehensive health screening, you can add-on a variety of tests in addition to the health screening package you have signed up for.

Our list of additional tests include:

  • PAP Smear
  • Vaccination
  • Resting Electrocardiogram
  • Bone Mass Densitometry (Ankle)
  • Tonometry
  • Spirometry
  • Mammogram
  • X-Ray
  • Ultrasound
  • Treadmill
  • Fat Analysis
  • Vision Test

Please contact us at 6339 9339 for us to assist you.

I have already chosen a health screening package and fixed an appointment. Can I still add on additional tests?2020-04-02T14:22:40+08:00

Yes you can. Please contact us at 6339 9339 for us to assist you.

All you need to know about X-Ray.2020-04-02T14:23:44+08:00

What it is:
The X-ray study involves exposing a limited body area to a small dose of radiation so that images of the structures within the body can be seen.
They provide a fast and painless way of ‘seeing’ things like lung infections, broken bones, ureteric stones and foreign objects (like fish bones), amongst other things.

How safe are X-rays?
X-rays are safe when used with care. The amount of radiation used in most x-ray examinations is very small and the benefits outweigh the risk of harm.

Preparation:
No preparation is necessary. Ladies who are pregnant or possibly pregnant are advised NOT to take X-ray tests, and must inform us before taking such tests.

Process:
After changing to the X-ray gown and removing all metallic objects on your body, you will be appropriately positioned at the X-ray machine and asked to hold still briefly for the study. The process takes about 5 to 10 minutes.

Your hardcopy report arrives at our doctor’s office as soon as possible for review.

All you need to know about Ultrasound.2020-04-02T14:24:31+08:00

What it is:
Ultrasound imaging is a way of ‘seeing’ inside the human body through the use of probes which emit ultrasound waves and collect them to capture the images of tissues within.
We would familiar with this as the choice for ‘seeing’ the unborn child in the pregnant mother’s womb, but this technology is also applied to image soft tissue organs such as the abdominal and pelvic organs.
As it does not utilise x-rays, the ultrasound test is known to be safe even whilst pregnant.

Preparation:
Wear loose comfortable attire. Please fast for 6 hours if you are having an ultrasound examination of your abdomen and liver. Please drink at least 4 cups of water and avoid going to the toilet prior to an ultrasound of the pelvis and prostate. This is because a full urinary bladder helps improve the image quality achievable.

Process:
A clear viscous gel will be applied to the area of examination. Our radiographer will move a probe gently over the area for about 15 to 20 minutes, collecting a series of images.

Your report arrives at our doctor’s office as soon as possible, comprising a hardcopy report as well as a CD of your images in softcopy.

All you need to know about Mammogram.2020-04-02T14:25:04+08:00

Do I need one?
NO, if you are less than 40 years of age, and have no existing risk factors. If uncertain, please consult your doctor for advice.
NO, if you have breast implants, breast lumps, blood-stained nipple discharge, are pregnant or breast feeding. See your doctor instead.
YES, Once a year if you are between 40 to 49 years of age, and have risk factors. Please see your doctor for advice.
YES, Once every two years if you are above 50 years of age.

Preparation:
Best time is within the two weeks after menstruation. Wear a blouse, not a dress. Avoid the use of deodorant, lotion, perfume and talc.

Process:
There will be light firm compression on your breast, which whilst mildly uncomfortable, is not painful. Our reassuring lady radiographer will be there with you at all times. The process takes only about 15 to 20 minutes.
Your report arrives at your doctor’s office as soon as possible, comprising a hardcopy report as well as a CD of your images in softcopy.

Am I fit for a Mammogram?2020-04-02T14:25:27+08:00

If you are pregnant/breastfeeding, have breast implant, breast lumps or blood-stained nipple discharge, we recommend that you consult your doctor prior to making a mammogram appointment with us.

All you need to know about Treadmill Stress Test.2020-04-02T14:26:43+08:00

Do I need one?
It is recommended for patients to assess the heart for possible blood vessel narrowing due to atherosclerosis, which may result in heart attack. It is also recommended for patients with underlying illnesses like diabetes, hypertension and high cholesterol, or who have suspicious symptoms like chest pain, shortness of breath, reduced effort tolerance, dizziness, palpitations or fainting spells.

What it is:
Treadmill Stress test or Cardiac Stress test is a test used in medicine and cardiology to measure the heart’s ability to respond to external stress in a controlled clinical environment. It involves running on a treadmill and the test takes about 30 to 40 minutes.

Preparation:

  • Abstain from a heavy meal four hours prior to the test. A light meal of juice and toast is allowed. Doing this test on an empty stomach is not advisable.
  • Comfortable walking shoes are necessary (no slippers, sandals or high heels). Wear a two-piece outfit as you will be asked to undress from the waist up and given a short hospital gown to wear.
  • Do not smoke or have caffeine in the three hours prior to the test.
  • Bring a list of your current medications.
  • You should ask your doctor which of your regular medications to stop or continue taking prior to the test.

Process:
Small adhesive pads (electrodes) will be placed on the chest to monitor the heart (chest hair will be shaved if necessary). You will then walk on a moving treadmill belt at a step-wise increasing pace for about 3 to 12 minutes while being supervised by trained personnel. Every three minutes, the treadmill will increase in speed and the incline will get steeper. This correspondingly increases your heart rate. You will not be forced to do more activity than you safely can. It is expected that you may feel tired from the exertion, but if you experience chest pain, palpitations, dizziness, shortness of breath or any other feelings of discomfort, you should alert the staff. Your electrocardiogram (ECG) and blood pressure will be measured throughout the test. After cooling down, which takes about 5 to 10 minutes, the ECG connections will be removed. After the test is over, you may eat and resume your daily routine.

All you need to know about Resting Electrocardiogram (ECG) Test.2020-04-02T14:27:22+08:00

Do I need one?
It assesses the heart for abnormal heart rhythm and previous heart attack. It is recommended for patients with underlying illnesses like diabetes, hypertension and high cholesterol, or who have suspicious symptoms like chest pain, shortness of breath, reduced effort tolerance, dizziness, palpitations or fainting spells. It is also useful as a baseline test for screening.

What it is:
It is a non-invasive test that records the electrical activity of the heart, which sends electrical impulses through the heart, regulating its heart rate and rhythm.

Preparation:
Wear a two-piece outfit as you will be asked to undress from the waist up.

Process:
It is performed by attaching 10 electrodes to your arms, legs and chest. These electrodes will help to detect and conduct electrical currents of your heart. For men with hairy chest, electrodes might not be able stick properly thus, requiring the chest area to be shaved off.

I am Pregnant/Breastfeeding, can I do a Health Screening?2020-04-02T14:39:20+08:00

We would advise to refrain from health screening till 6 months after delivery, and recommended that you consult your doctor for any health concerns.

I am Pregnant/Breastfeeding, can I take the flu jab?2020-04-02T14:39:13+08:00

Yes you can still take the flu jab if you are pregnant/breastfeeding. Please consult the doctor for advice before receiving the vaccination.

I am Pregnant/Breastfeeding, can I do an X-Ray?2020-04-02T14:39:05+08:00

NO, X-ray test are not permitted for pregnant ladies. Ladies who are pregnant or possibly pregnant must inform us before taking the test. X-ray tests involve radiation which is NOT advisable during pregnancy because of the risks to the fetus.

YES, ladies who are breastfeeding may undergo X-ray tests.

I am Pregnant/Breastfeeding, can I do a Mammogram?2020-04-02T14:38:46+08:00

NO, the mammogram is not permitted for pregnant ladies. Ladies who are pregnant or possibly pregnant must inform us before taking the test. A mammogram involves radiation which is NOT advisable during pregnancy because of the risks to the fetus.

If you are breastfeeding, have breast implants, breast lumps or blood-stained nipple discharge, we recommend that you consult your doctor prior to making an appointment for a mammogram.

I am Pregnant/Breastfeeding, can I do an Ultrasound?2020-04-02T14:38:24+08:00

Yes, if the ultrasound is the right test and can be performed adequately during pregnancy. Please consult your doctor and inform us prior to your health screening appointment.

When should I do a health screening after giving birth?2020-04-02T14:30:41+08:00

We recommend that you wait till 6 months post delivery before undergoing health screening. Do consult your doctor first.