We believe in protecting your privacy. We are committed to preserving the confidentiality of your personal information and data that you submit through Minmed Sites. These data are collected and processed, for rendering medical services to meet your healthcare needs and they consist of identity data, contact data, account data and medical data.

To safeguard your personal data, all electronic and transmission of personal data are secured with appropriate security technologies.

We will not sell or otherwise provide your personal information to a third party (with exception of third parties in connection with provision, marketing or offering of Minmed’s services), or make any other use of your personal information or data for any purpose which is not incidental to your use of this Website or our services.

There are circumstances that require us to disclose or use the information to assist a bona fide law enforcement agency or any governmental or authorised agency responsible for government or public safety and/or security in the performance of their function as required by law.

We will retain your personal data for the duration required by MOH or any related governing body (whichever is longer). We will preserve the content of any email you send us if we believe we have the legal requirement to do so. Your email content may be monitored by us for trouble-shooting or maintenance purposes or in the event that any form of email abuse is suspected.

You may request for deletion of your account with Minmed Sites or your Facebook connection used for the login, by emailing to [email protected] However, your personal and health data will be retained, as required by MOH or any related governing body.

We may from time to time, use appropriate mechanisms which enable us to understand traffic patterns and profiles in order to serve you more efficiently. These mechanisms do not identify you personally but it may identify your device. You can set your browser to notify you when you receive a ‘cookie’ and this will provide you with an opportunity to either accept or reject it in every instance.

As a follow-up service, Minmed may share news, information and/or updates about related activities and/or services through mail, email and/or SMS. Please email Minmed at [email protected] to be excluded from this.

Personal data and medical information may be transferred between entities within the Minmed Group to facilitate continuity of care, holistic patient management, and to communication of information and services. (this is known as transfer of information)