We believe in protecting your privacy. It is important to us. We are committed to preserving the confidentiality of your personal information and data that you submit through this Website.  This Policy applies to all who visit and/or use our Website and Services. To safeguard your personal data, all electronic and transmission of personal data are secured with appropriate security technologies.

As a follow-up service, Minmed Group Pte Ltd (Minmed) may share news, information and/or updates about related activities and/or services through mail, email and/or SMS. Please email Minmed at [email protected] to be excluded from this.

We may from time to time, use appropriate mechanisms which enable us to understand traffic patterns and profiles in order to serve you more efficiently. These mechanisms do not identify you personally but it may identify your device. You can set your browser to notify you when you receive a ‘cookie’ and this will provide you with an opportunity to either accept or reject it in every instance.

We will not sell or otherwise provide your personal information to a third party (with exception of third parties in connection with provision, marketing or offering of Minmed’s services), or make any other use of your personal information or data for any purpose which is not incidental to your use of this Website or our services.

We will retain your personal data for the duration required by MOH or any related governing body (whichever is longer). If you request us not to use personal information in a particular manner except for that which is related to the provision of the service engaged by you, we will adopt all reasonable measures to observe your request. However, there are events that we would be required to disclose or use the information:

  • to assist a bona fide law enforcement agency or any governmental or authorised agency responsible for government or public safety and/or security in the performance of their function
  • as required by law to disclose the information

We will preserve the content of any email you send us if we believe we have the legal requirement to do so. Your email content may be monitored by us for trouble-shooting or maintenance purposes or in the event that any form of email abuse is suspected.