SWIFT Care Clinic
Welcome to SWIFT, the SGH-Wide Initiative For Telehealth.
Located within Singapore General Hospital (SGH) Emergency Department, SWIFT Care is an innovative telehealth clinic designed to provide prompt medical care by its partner Minmed, for non-emergency
conditions.
Available 24/7, your teleconsultation comes with 3 hour medication delivery at a simple flat fee.
Our offering
Teleconsult
Video consultation with Minmed doctors, available 24/7
3 Hour Delivery
Receive medications delivered directly to you within 3 hours
No Wait Time
Get immediate telehealth in our telemedicine booth
Simple Flat Fee
$54.50 (9am - 8:59pm) | $87.20 (9pm - 8:59am). Prices incl. GST
Your Telehealth Journey
Triage
Emergency Department nurses will assess you and recommend SWIFT Care when appropriate.
Teleconsultation
Assisted video consultation with Minmed doctors securely in our booth, complete with treatment plan.
Medication and Payment
Pay a flat fee and receive your medication within 3 hours at your home.
Consultation Fees
Prices inclusive of GST.
9:00am – 8:59pm $54.50
9:00pm – 8:59am $87.20
Consultation fees cover acute medications for up to 1 week and courier delivery. Chronic medication will be charged separately.
Location & Hours
SWIFT Care Clinic
Address
Singapore General Hospital, Outram Road, Singapore 169608 (SGH Block 1)
Get Directions
Hours
Open 24/7 Daily, Including Public Holidays
Frequently Asked Questions
SWIFT Care Clinic
We understand waiting in the Emergency Department can be frustrating, which is why we offer the SWIFT Care Clinic – a faster, more convenient way to get the medical attention you need.
Skip the wait: Receive a secure video consultation with a Minmed doctor quickly, freeing up the Emergency Department for true emergencies.
Lower consultation fee: The SWIFT Care Clinic offers consultations at a lower cost compared to a typical Emergency Department visit.
Same-day medication delivery: Get your prescribed medications delivered straight to your doorstep.
Clinic Assistant available: If your condition requires basic care such as simple tests, our clinic assistants can assist.
If a specialist review is required, a referral letter will be given to you for a SGH Specialist Outpatient Clinic appointment. Please contact SGH call center to make an appointment.
Minmed doctor will assess your condition during the video consultation. If an in-person examination is necessary, they will advise you on the best course of action, which may include a referral to the Emergency Department.
The duration of the consultation will vary depending on your individual needs.
No pre-appointment steps are necessary! Simply head to SWIFT Care Clinic to register for your teleconsultation with a Minmed doctor. There will be Minmed staff at the clinic to assist you with the process if needed.
While not mandatory, downloading the Minmed Connect App and creating an account can significantly improve your experience.
Quick Registration: Minmed Connect App simplifies the check-in process.
Streamlined Payment: Save time by setting up your preferred payment method within the app beforehand.
Convenience: The app provides easy access to appointment details, medical records, and future bookings (if applicable).
You can download the Minmed Connect App here: https://minmed.sg/teleconsult-doctor/
No. Once your payment is confirmed following your online consultation, your medication will be delivered directly to your doorstep within 3 hours. Please provide your preferred delivery address upon registration at the SWIFT Care Clinic.
