Help Centre2020-08-04T09:55:42+08:00

Help Centre

Body Mass Index (BMI)2020-07-07T10:25:52+08:00

The Body Mass Index (BMI) is calculated by BMI = Weight (in kg) / [Height x Height] (in metres).

BMI in kg/m² Weight Category*
More than or equal to 30 Obese
25-29.9 Overweight
18.5-24.9 Healthy weight
Less than 18.5 Underweight

*According to the World Health Organization for adults aged 18-69.

BMI less than 18.5 presents a risk of osteoporosis in the long term.

Obesity (BMI > 30) is associated with increased cardiac risk. 24.4% of our adult population is overweight & 6% are obese. Gradual weight loss of no more than 1kg/week is encouraged using a combination of exercise as well as caloric control.

Can I cancel after I have made a booking?2020-08-07T10:08:23+08:00

Yes, you can cancel your appointment by emailing [email protected] A refund will be made within 7 working days.

Blood Pressure2020-07-07T10:25:12+08:00

The blood pressure (BP) typically has 2 readings, a systolic reading which marks the peak blood pressure within the artery when the heart contracts, and a diastolic reading which marks the trough blood pressure within the artery when the heart relaxes before the next beat. Both readings are important in categorisation, and category limits apply to all irrespective of age and gender.

Category Systolic BP (mmHg) Diastolic BP (mmHg) (Heart muscle relax)
Normal Below 130 Below 85
High Normal Between 130 to 139 Between 85 to 89
(High Blood Pressure)
140 and above 90 & Above

If your blood pressure is in the High Normal category, it is important to focus on lifestyle change.

  1. Reduction of salt intake
  2. Regular exercise
  3. Management of stress

If blood pressure readings are in the hypertensive range, a 2nd reading taken at least 1 week apart is necessary to establish hypertension. Medication may be instituted if the readings remain high despite lifestyle measures described above.

In some instances, blood pressure readings may be on the low side i.e. systolic < 100 and/or diastolic < 60. Whilst this is not a diseased state, persistently low blood pressures may result in occasional giddiness.

The use of a home BP monitoring set is highly useful for monitoring blood pressure. We encourage a record of BP readings using either readily available health apps or manual records. Your doctor can then reliably depend on the blood pressure trend to guide your treatment.

What if I am not home at the time of the appointment?2020-08-06T11:43:08+08:00

It is important that you are available and have fasted at the appointed date and time at home.

Should you not be available, due to exceptional circumstances, you may reschedule a visit at any of our clinics <link> for health screening. However, if you choose to reschedule another homebased visit, a transportation charge of $20 will be levied.

What do I need to prepare for homebased screening?2020-08-06T11:44:03+08:00

You will need to fast for at least 6 hours prior to the appointed time. Consumption of plain water is encouraged. You may continue to take your regular medication, except for diabetic medication.

Kindly furnish any past medical or health screening records that you may have. We will also request verification of your NRIC/FIN/Passport.

What if I cannot provide a urine or stool specimen as required during the screening?2020-08-06T11:45:23+08:00

Should the required specimen not be available during our visit, you may drop them at any of our 8 clinics islandwide.

Tell me about the process? How long does it take?2020-08-06T11:46:06+08:00

A health screening visit at home will typically take 20 minutes.

Our Mobile Team who can be identified by their attire and/or pass ID will verify your identity as well as package and payment details. Further to a review of your medical history and supporting documents, we will conduct measurements of your blood pressure and weight.

Our staff are trained and certified in blood taking. Our team will obtain the specimen smoothly.

Who will be conducting the screening? Are they qualified and trained?2020-08-06T11:46:45+08:00

Our Mobile team are permanent staff of Minmed. They are trained and certified in blood taking and also undergo regular inhouse training so that they are equipped to serve you well.

When will the results be ready? How will I be notified?2020-08-06T11:47:21+08:00

The results will be ready within 1 working day. You will be notified via Email to download the results securely from our web portal.

Waist & Hip Ratio2020-07-07T10:22:23+08:00

Hip and waist measurements help to assess the relative distribution of fat in the abdominal region vs that of the hips and thigh. The Waist-to-hip ratio (WHR) is a useful determinant of risk.

WHR = Waist measurement / Hip measurement

Body Shape Health Risk
Apple – WHR above 0.8 for women, above 0.9 for men
If you have an “apple-shaped” body habitus, your waist size is larger than your hip size.
Most of the fat in an apple-shaped person is distributed around the internal organs in the abdomen area. This can be associated with a greater risk of heart disease, diabetes and stroke.
Pear – WHR below 0.8 for women, below 0.9 for men
If you are a pear type, your hip section is likely to be wider than your upper body, with most of the fat deposited around your thighs, hips and buttocks region.
Having a pear body shape indicates a lower metabolic risk compared to an apple body shape.
What should I do after I receive my health screening results?2020-08-06T11:49:17+08:00

Follow up of your health screening results is key.

Our health reports are designed to explain your results in a easy to understand manner. Please schedule a teleconsultation with our doctors at minmed.sg/review.

During the consultation, we will explain the nature of the findings, necessary lifestyle changes as well as appropriate referral or follow-up, if any. The post-screening teleconsultation is complimentary.

How can I arrange a teleconsult to review the results with a doctor?2020-08-06T11:50:33+08:00

You can arrange a Teleconsult here. During the consultation, we will explain the nature of the findings, necessary lifestyle changes as well as appropriate referral or follow-up, if any.

The post-screening teleconsultation is complimentary.

Fat Analysis2020-07-09T08:54:27+08:00

Body fat percentage is estimated using the bioelectrical impedence method. It is the proportion of the weight of body fat to the total body weight.

Gender Fat percentage
Males satisfactory range 10-20%
Females satisfactory range 20-30%

Increased visceral fat contributes to an increased risk of high cholesterol, diabetes, hypertension, heart disease and stroke.

Reduction of dietary fat and oily/sugary foods, as well as a reduction in total caloric intake will help to reduce body fat.

How do I obtain vaccination follow up services?2020-08-11T10:43:43+08:00

Vaccination services are available at our clinics, you may also utilize medisave to cover the cost of selected vaccinations.

To know more about vaccinations, please visit this link.

Visual Acuity2020-07-09T08:55:08+08:00

Visual acuity is a measurement of a person’s ability to see distant objects well. This is assessed by way of individually testing each eye’s ability to read a series of numbers or letters on the “Snellen’s chart”. A person with poor visual acuity could have underlying issues with short-sightedness (myopia), astigmatism, cataract, or other eye diseases, and follow up with an assessment by a qualified optician and/or ophthalmologist is recommended.

Colour Deficiency2020-07-09T08:55:31+08:00

Colour perception is the ability of the eye to differentiate colours. A simple test with the Ishihara’s test will detect red-green colour deficiencies commonly known as colour-blindness. Colour blindness is typically an inherited genetic disorder, with males more commonly affected than females. Occasionally, acquired causes like disease, drugs and chemicals may cause it. There is no known cure, but diagnosis can alert the person to make certain adaptations and avoid certain occupations which require precise colour differentiation.

Fasting Blood Cholesterol2020-07-07T10:28:50+08:00

The lipid blood profile which has to be taken in the fasting state comprises the following:

  • Total cholesterol
  • HDL cholesterol (“Good” Cholesterol)
  • LDL cholesterol (“Bad” Cholesterol)
  • Total Cholesterol/HDL ratio
  • Triglyceride
Total Cholesterol Mmol/L Mg/dL
Desirable Below 5.2 Below  200
Borderline High Between 5.2 to 6.1 Between 200 to 239
High 6.2 & Above 240 & Above


HDL Mmol/L Mg/dL
Low Below 1.0 Below 40
Desirable Between 1.0 to 1.5 Between 40 to 59
High 1.6 & above 60 & above


LDL Mmol/L Mg/dL
Optimal Below 2.6 Below 100
Desirable Between 2.6 to 3.3 Between 100 to 129
Borderline High Between 3.4 to 4.0 Between 130 to 129
High Between 4.1 to 4.8 Between 160 to 129
Very High 4.9 & above 190 & above


Total/ HDL Ratio Mmol/L
Normal High
Below 4.5 4.5 and above


Triglycerides Mmol/L Mg/dL
Optimal Below 1.7 Below 150
Desirable Between 1.7 to 2.2 Between 150 to 199
Borderline High Between 2.3 to 4.4 Between 200 to 399
High 4.5 & above 400 & above


HDL is the good cholesterol in our body and is increased through exercise. High level of HDL reduces arthrosclerosis and the risk of heart attack.

LDL cholesterol is closely associated with increased risk of heart attack and stroke. Your doctor will assess your risk factors (diabetes, smoking, hypertension, family history) and prescribe medication for control if LDL levels are high.

LDL cholesterol is reduced through dietary discretion (intake of low cholesterol food), exercise and cessation of smoking.

Triglyceride is a form of fat often associated with elevated LDL and total cholesterol levels and uncontrolled diabetes. An elevation in triglyceride levels increases one’s risk of heart disease.

Fasting lipid blood profile is recommended annually for individuals above 40 years of age.

Fasting Blood Glucose2020-07-30T11:10:08+08:00

Glucose is the main carbohydrate used by the body and can be affected by dietary intake and hormones. The inability of the body to control sugar results in diabetes in the lightest which affects 9% of our adult population.

Blood Glucose Level Description
Below  6.0 mmol/L Blood glucose level is normal. No evidence of diabetes noted.
Between 6.1 to 6.9 mmol/L Blood glucose level may indicate presence of fasting hyperglycemia, impaired glucose tolerance or possible diabetes. Please consult your doctor for a repeat test or an oral glucose tolerance test as further evaluation.
7.0 mmol/L & Above Blood glucose level is high. Diabetes mellitus may be present, however a single measurement is not enough to make a diagnosis.
Diabetes symptom includes
– Lost of weight
– Excessive Thirst
– Increased frequency of urine
Please see your doctor for follow up. Meantime, maintain a healthy weight by reducing the intake of sweet & sugary foods. Have more complex carbohydrates such as polished, unpolished rice & whole meal bread. If you are a known diabetic, you should see your doctor for regular follow up on dietary and medical management.

Fasting blood sugar is recommended annually for individuals above 40 years of age.

Liver Function Test2020-07-07T10:29:56+08:00

The Liver function test comprises the following:

  • Total Protein
  • Albumin
  • Globulin
  • A/G Ratio
  • Total Bilirubin
  • Alkaline Phosphatase
  • ALT
  • AST
  • Gamma GT (GGT)

Elevations in liver enzymes (ALT, AST, GGT) are commonly noted and can be attributed to consumption of alcohol, consumption of medication, or as a result of chronic Hepatitis B infection.

Persons with known Hepatitis B infection should have this test repeated every 6 to 12 months as surveillance.

When derangements in liver enzymes are noted, your doctor will review your medical history and risk factors before suggesting a retest to monitor the trend and/or an ultrasound study of the liver as further work up.

Kidney Function Test2020-07-07T10:30:50+08:00

Our kidneys control the salt and water components and help to filter unwanted waste substances from our body.

The Kidney function test comprises the following:

  • Sodium
  • Potassium
  • Chloride
  • Urea
  • Creatinine
  • Bicarbonate

The maintenance of sodium and potassium in our body is tightly regulated. Certain hormonal states and/or medication e.g. anti-hypertensives may cause derangements which will need to be worked out. Potassium levels may also be elevated consequent to consumption of potassium rich foods, potassium supplementation, and/or handling of the blood test specimen.

Urea and creatinine may be deranged as a result of renal impairment and dehydration. Your doctor may request for a repeat following adequate hydration.

Bone Joint Disease2020-07-07T12:32:28+08:00

The bone and joint panel comprises the following:

  • Calcium
  • Phosphate
  • Rheumatoid Factor

Calcium & Phosphate are important bone minerals. Increased levels may indicate hormonal disorders resulting in increased calcium metabolism. This may affect bone strength and present risk of osteoporosis.

Rheumatoid factor is associated with the presence of rheumatoid arthritis. A result that is positive has to be correlated clinically with symptoms of joint pains.

Gout Screen2020-07-07T10:32:05+08:00

This is a test for uric acid. High levels may cause crystallization and tissue deposits in joints.

High uric acid can be observed in gout, a condition characterised by pain, swelling, redness and warmth of the affected joints. Uric acid may be caused by excessive intake of red meats, alcohol, bean and bean products and durians. If the uric acid is found to be high, abstinence from these food groups will be helpful.

Hepatitis A2020-08-05T12:23:32+08:00

Hepatitis A is an infectious disease which can cause acute liver swelling and yellowing of skin. It is transmitted by contaminated food or water as well as consumption of contaminated shellfish such as cockles, mussels and oysters.

The test determines whether you have immunity against the Hepatitis A virus and is recommended if you

  • are a known Hepatitis B carrier
  • are a frequent overseas traveller
  • frequently consume shellfish.
Hepatitis A HAV IgG
Reactive You are immune. No vaccination against Hep A is required.
Non Reactive Primary course of 2 vaccinations at 0 and 6-12 months is recommended.
Hepatitis B2020-07-30T11:09:52+08:00

The Hepatitis B screen comprises

  1. Hepatitis B surface antigen (HbsAg)
  2. Hepatitis B antibody (anti-HBsAb).
Reactive Non Reactive
Hepatitis B surface antigen (HbsAg) You have the Hepatitis B virus, please see your doctor for regular follow-up and screening You do not have the virus, please refer to Surface Antibody result for management
Hepatitis B antibody (anti-HBsAb) Results >10 — You are immune. No vaccination required Results <10 – Vaccination required. (for persons who have never developed immunity from primary Hepatitis vaccination)


Hepatitis B vaccination is now part of the national childhood vaccination programme. Hepatitis B remains infectious through transmission of blood and bodily fluids such as intravenous infusion, inadequate sterilisation and sexual intercourse. It is important to be vaccinated against Hepatitis B.

Test results are valid for up to 3 months following the test. Should you require vaccination, please make an appointment here, or visit a family doctor near you.

How do I choose my health screening tests?2020-07-06T13:43:29+08:00

Recommended health screening guidelines are available here. You are encouraged to refer to this list when making your selection.

Pre-screening consultation with our doctors is available here. This is extended on a complimentary basis, even if you do not decide to go for health screening thereafter.

At the time of health screening, you may further discuss your selection with our team. It is important that you select your health screening tests with appropriate guidelines, information and advice available.

Hepatitis C2020-07-07T10:58:40+08:00

Hepatitis C viral infection is the most common cause for non-A, non-B cases of viral hepatitis in the community, and there is no vaccine available at this time. It is a blood-borne virus, easily transmitted when intravenous drug users share needles, through body tattoos or piercing. Transmission through sexual intercourse and from mother to baby are relatively rare, as is transmission through blood transfusion as donated blood is screened for Hepatitis C.

Although mostly asymptomatic, individuals may experience weight loss, tiredness, nausea and vomiting, fever or abdominal pain and jaundice. Persons infected with Hepatitis C are at high risk of developing chronic Hepatitis C infection (about 75%), and although usually asymptomatic, it may progress to cirrhosis in 20-30% of patients, and liver cancer. Persons who have symptoms described above, or who fall within the high risk group should take this test.

Where should I go for the swab test, with the referral letter from my General Practitioner (GP)?2020-08-05T12:15:05+08:00

GPs have been advised to refer patients to the nearest operating facility, so as to minimise travel and exposure to other members of the public, as well as avoid delays to being tested. Facilities which provide swabbing for referred cases include selected SASH Public Health Preparedness Clinics (PHPCs), polyclinics, SGH Fever Screening Area, and NCID Screening Centre. You can refer to this link for the nearest facility to you, or book an appointment with Minmed for COVID-19 testing.

The list of SASH PHPCs that provide swabbing for referred cases are published on this website. Please take note of the operating hours of the clinic you wish to visit. We advise you to make a prior appointment to ensure a smooth experience.

Thyroid Disorder2020-07-07T11:00:51+08:00

Thyroid Tests:

  • Free Thyroxine (Free T4)
  • TSH (Thyroid Stimulating Hormone)

The thyroid gland controls our basal metabolic rate (rate at which body uses energy during rest to maintain vital functions such as breathing and keeping warm)

Thyroid hormones determine the body’s metabolism, an increased in levels may result in:

  • loss of weight
  • increased appetite
  • heat intolerance
  • volatile temper

Low levels may cause the opposite to occur.

We recommend this test if you suffer from any of the above symptoms. TSH (Thyroid Stimulating Hormone) may be performed in cases where the FT4 is too low or too high.

Should derangement be noted, please see your doctor for a formal assessment. Repeat test may be conducted to ascertain the trend, whilst additional tests may also be conducted to elucidate the cause of the derangement.

Can I visit Minmed Clinic to request for SWAB test / COVID-19 test?2020-07-30T10:57:39+08:00

Our doctors will review your condition first, and if you are assessed to have symptoms suggestive of COVID-19 infection, we will perform the swab test for you at the clinic.

Requests for and requests for referrals for COVID-19 testing for those who are asymptomatic are not allowed (e.g employer’s request, travel clearance needs, worried well).

Cancer Markers2020-07-20T09:45:54+08:00

Cancer markers are proteins that may be produced by cells that show increased turnover. Cancer markers have variable test sensitivities and specificities and should be taken and interpreted within the context of the patients’ medical history.

Tumour Markers Description
Colon & Lungs (Carcinoembryonic Antigen – CEA) CEA may be elevated in selected cases of cancers of the large intestine & lung Smokers may also have mild elevations.
Liver (Alpha fetoprotein – AFP) Liver cancer marker test (AFP), together with Liver Function Test, is recommended for people with known Hepatitis B infection.
Pancreas (CA 19.9) Serum CA19-9 levels may be elevated in up to:

a) 80% of patients with pancreatic cancer
b) 54-89% of patients with stomach cancer
c) 64% of patients with colorectal cancer

This test is also used to monitor patients who have recovered from pancreatic cancer.

Nose (EBV) EBV is linked to the development of nasopharyngeal carcinoma (NPC), risk of which may be increased if you:

  • have a family history of NPC
  • are a smoker
  • consume high quantities of salted vegetables, meat & fish high in nitrosamines
Prostate (PSA) – for males only In Singapore, adenocarcinoma of the prostate is the 6th most common cancer among men. Screening with PSA has the potential of early detection and treatment of organ-confined disease.
Testicular (Beta HCG) – for males only Elevated Beta HCG levels may indicate testicular cancer in men.
Marker Ovarian (CA125) – for females only CA125 is a protein that may be elevated in cases of ovarian cancer.
Breast (CA15.3) – for females only The CA15.3 test is used to monitor metastatic breast cancer and early recurrence of breast cancer.
I have paid for my consultation at the first GP during which I was given a referral to be swabbed elsewhere. Do I need to pay for the consultation and swab test if I visit Minmed Clinic for the swabbing?2020-07-30T10:58:46+08:00

You are advised to present yourself at any SASH PHPC (including Minmed Clinics) within 24 hours of your first visit at the first GP clinic. You will be allowed up to 48 hours from your visit at the first GP clinic to do so. If you present yourself within 48 hours of your referring visit with a completed referral form, you do not need to pay for the consultation and swab at the receiving SASH PHPC.

However, if you are i) present at the SASH PHPC (including Minmed Clinic) past 48 hours from your visit at the first GP clinic, or ii) do not bring along a completed referral form provided by the first GP, you will need to be reviewed again. In this case, you will be charged as per a regular Flu Subsidy Scheme (FSS)/Community Health Assist Scheme (CHAS) Acute visit, or if not eligible for FSS or CHAS, the respective consultation fee charged by Minmed.

If you wish to be seen and treated for other non-Acute Respiratory Infection (ARI) conditions with us, you will be charged for consultation and medication separately.

Full Blood Count2020-07-07T11:07:57+08:00

Full Blood Count consists of the following tests & screens for diseases such as anemia (low haemoglobin), clotting disorders, leukemia and infections.

  • Haemoglobin
  • RBC (RCC)
  • WCC (TWDC)
  • 5 Part Differential Count
  • Platelet Count
  • MCHC
  • Blood Film Comment

Haemoglobin is the red pigment within the blood cell and is responsible for carrying oxygen supply to the tissues. Haemoglobin may be low when there is chronic blood loss e.g. from piles, gastric ulcers, intestinal growths, or from thalassemia, a hereditary condition characterised by red blood cells of shorter lifespan. Low haemoglobin levels should be followed up with your doctor so as to elucidate the cause as they can cause lethargy and giddiness.

Elevated haemoglobin levels may be observed in chronic smokers.

WCC (TWDC) represents the white cell count of our body. This may be elevated in states of infection or blood disorders e.g. leukemia. Marginally low levels may be noted following a clinical infection. The arrangements of the white blood cell ought to be followed up by your family doctor.

Platelets play a vital role in causing bleeding to stop. Peripheral blood film studies reflect the state of the red blood cells when viewed under the microscope.

What documents should I bring to Minmed Clinic( or any SASH PHPC) where I go for the swab test?2020-07-30T11:00:33+08:00

Please bring along the referral form completed by the first (referring) GP and your NRIC.

Helicobacter pylori Antibody Test2020-07-07T11:10:58+08:00

Helicobacter Pylori is known to be a possible cause of gastric ulcers. This test is used to indicate the presence of a past or current infection.

A positive Helicobacter antibody test ought to be correlated clinically if there is active symptoms of gastritis. If there is gastric pain, triple therapy may be prescribed by your doctor to eradicate possible Helicobacter infection.

Will I definitely get a swab if I present at Minmed Clinic (SASH PHPC) with a referral letter from the first (referring) GP?2020-07-30T11:01:03+08:00

The referring GP and our Minmed Doctors are responsible for ensuring that patients are suitable for SASH. Therefore, we will make a further assessment to ascertain whether you remain suitable for SASH at the point of your visit before performing the swab. You are not required to make any payment with us whether or not a swab is performed.

Cardiac Profile2020-07-09T10:07:59+08:00

The cardiac profile test comprises of special lipoproteins, Apolipoprotein A1, Apolipoprotein B, Apolipoprotein A1/B ratio and C-reactive protein. Together with the cholesterol levels, it allows for better understanding of the cardiac risk profile.

Apolipoprotein A1 and B
Apolipoprotein A1 is the major protein component of HDL (high density lipoprotein) in blood. It helps to move fat and cholesterol from tissues to the liver for excretion. A low level of Apolipoprotein A1 indicates inadequate HDL, whilst a high level is not of concern.

Apolipoprotein B, especially when associated with elevated LDL levels, increase the risk of plague formation and artherosclerosis. A high level of Apolipoprotein B is not desirable, whilst a low level is acceptable.

Markers Ref range (g/L)
Apolipoprotein A1 0.94-1.78
Apolipoprotein B 0.62-1.33
Apolipoprotein B/A1 ratio 0.22-0.80

Hence a high Apolipoprotein B/A1 ratio implies inadequate HDL or excessive LDL.

C-reactive protein
A hs-CRP (high sensitivity C-reactive protein) test may be used to help identify risk of cardiovascular disease. It’s interpretation should be made in combination with other risk factors such as elevated LDL cholesterol, triglycerides, cigarette smoking, hypertension and diabetes

Elevated levels of hs-CRP in healthy persons may suggest an increased risk of heart attack, stroke and peripheral arterial disease.

wr-CRP CVD Risk
<1.0 mg/L Low risk for CVD
<1.0-3.0 mg/L Average risk for CVD
<3.0 mg/L Increased risk for CVD
>5.0 mg/L Suggestive of infection/other sources of inflammation

Homocysteine is a type of amino acid used in the body to make proteins. Normally, vitamin B12, vitamin B6 and folic acid convert homocysteine into other substances needed in the body. High levels of homocysteine may be associated with accelerated artherosclerosis, heart disease and stroke. Reduction in intake of food rich in cholesterol, simple sugars, oil and fat, as well as in increase in physical exercise will help to correct the above factors and reduce the risk of artherosclerosis, ischemic heart disease and stroke.

Which GP/ Clinic will inform me of the swab results?2020-07-30T11:01:48+08:00

The first GP of the referring clinic will inform you of the swab results.

Vitamin D2020-07-07T11:12:37+08:00

Vitamin D promotes the absorption and metabolism of calcium and phosphorus. Deficiency can lead to bone weakness in adults. 25-hydroxyvitamin D test is usually ordered to identify a possible deficiency in Vitamin D.

Vitamin D is synthesised by the skin upon exposure to natural sunlight. Deficiencies in Vitamin D typically reflect an inadequate active lifestyle with consequent reduced exposure to sunlight.

Will Minmed Clinic provide and charge me for other treatments during my visit for the swabbing?2020-07-30T11:02:28+08:00

As the first GP should already have provided you with all the necessary medication and MC, you should not require further treatment from us.

Syphilis Screen (VDRL)2020-07-07T11:14:31+08:00
  • Syphilis Antibody
  • RPR if Syphilis Antibody is positive
  • TPHA if Syphilis Antibody is positive

This test screens for sexually transmitted infection (syphilis). If untreated, it can cause chronic condition such as

  • Brain & spinal cord damage
  • Blindness
  • Insanity
  • Miscarriage
  • Birth defects in pregnant woman
  • Occasionally fatal

Syphilis is an uncommon disease in this current day and age. If VDRL is positive, a secondary confirmatory test will be conducted.

What is Onsite Health Screening? What does it cover?2020-07-28T14:24:35+08:00

Onsite Health Screening is a yearly exercise where Minmed mobile teams will visit your office to provide health screening services to your staff. Customized test packages typically include height, weight, BMI, blood pressure, cholesterol and diabetes screening. Optional packages are available for take up.

Offices will receive their health reports online within the next working day. A corporate profile will be raised based on the identified results and submitted to the HR/committee with workplace health programme recommendations.

Onsite Health Screening is a great way of enhancing employee welfare and benefits.

Are there grants and subsidies for Onsite Health Screening?2020-07-28T14:29:11+08:00

Grants are available from the Health Promotion Board for the take up of onsite health screening. Complimentary health screening is also available as part of our corporate wellness solution. Email [email protected] and our friendly certified consultants will be happy to share with you available programmes after reviewing your corporate health needs.

My employer has requested me to go for testing before returning to work. Can I be tested?2020-07-30T11:07:58+08:00

Requests for and requests for referrals for COVID-19 testing for those who are asymptomatic are not allowed (e.g employer’s request, travel clearance needs, worried well).

However, if you are suffering from symptoms suggestive of COVID-19 infection, our doctors will review your condition first, and perform the swab test for you at the clinic if indicated.

Urine FEME (Full and Microscopic Examination of Urine)2020-07-09T09:09:35+08:00

This test assesses the urine sample biochemically and under the microscope. Detection of abnormalities e.g: presence of protein, glucose, ketones, red and white blood cells, epithelial cells, crystals, casts, yeast or bacteria in the urine, or abnormal pH or specific gravity, may suggest underlying urinary tract infection, diabetes, kidney stones or kidney disease.

This test is useful as a baseline in healthy individuals, and particularly important in persons with diseases like hypertension, diabetes and kidney disease.

It is advisable to consult a doctor for advice, repeat the test and follow up accordingly.

Ladies should avoid doing this test within 1 week of menstruation.

What does the office need to do or provide?2020-07-28T14:30:14+08:00

Having done onsite health screening for almost 2 decades, we have established protocols and processes in place to ensure that your health screening exercise is convenient and fast.

We will need provisioning of a space typically between 200 to 500 sqft (typical office conference room) depending on the number of people to be screened. We will need in addition, convenient power points for our equipment.

We will provide signages, stationery and equipment necessary for a seamless health screening experience.

Urine Microalbumin/Creatinine Ratio (ACR)2020-07-09T10:06:28+08:00

The Urine Microalbumin/Creatinine Ratio (ACR) test detects the presence of tiny particles of protein in the urine, and is useful for identifying early signs of kidney damage, especially in persons with underlying disease like hypertension, diabetes or congenital kidney disease. An elevated ACR level should be followed up with a doctor.

Category ACR (mg/mmoL)
Normal <2.5mg/mmoL (male)
<3.5mg/mmoL (female)
Microalbinuria 2.5 to 30 mg/mmoL (male)
3.5 to 30mg/mmoL (female)
Macroalbuminuria >30 mg/mmoL (male/female)
How do I reschedule my appointment?2020-07-06T13:45:32+08:00

If you need to reschedule your health screening appointment, please email [email protected].

I am returning to my home country and need a COVID-19 negative test result for clearance. Can I visit Minmed?2020-07-30T11:09:16+08:00

We are unable to conduct swab tests for travel clearance needs. Please email [email protected] for further guidance.

Stool Occult Blood (Conventional)2020-07-07T11:17:02+08:00

This test is one of the screening tools for colorectal cancer where blood is not visible to the naked eye and is recommended screening test for all above 50 years old. If present, it may indicate bleeding from the gut caused by piles, growths or infections.

Positive test result should be followed up with colonoscopy.

Lifetime probability of an individual developing colorectal cancer is approximately 5%.

It is recommended that one abstains from taking red meat 3 days before the test.

What happens before the day of screening?2020-07-28T14:31:08+08:00

A typical lead time of 4 weeks is needed prior to screening. Depending on your need, we will provide micro sites, email newsletters and hard copy posters to assist in raising awareness for the health screening campaign.

Online registration will open and staff registered will receive email confirmation and SMS reminders before the screen. Our project manager will update you on registration and rates at intervals prior to the screen.

What happens if I miss my appointment?2020-07-06T13:46:33+08:00

If you have missed your health screening appointment, please email [email protected] to schedule an appointment at Minmed Health Screeners.

How is screening conducted? How long does it take?2020-07-28T14:31:39+08:00

Screening typically occurs between 9am to 12pm, although variations may be made to accommodate your needs. Our staff will arrive 1 hour before the start of screening in order that we can set up the room and prepare the necessary equipment.

Staff who arrive for screening will take typically 20 to 40 minutes to complete the process.

Electrocardiography (ECG)2020-07-09T09:16:08+08:00

An Electrocardiography (ECG) is a recording of the heart’s electrical activity over a short period of time by means of skin electrodes.

The ECG test is useful as a screening test to detect abnormal heart rhythm, previous heart attack or an enlarged weakened heart. It is a useful screening test as a baseline, especially for persons with underlying disease like hypertension, diabetes and high cholesterol.

An abnormal ECG should be followed up with a cardiologist. Further tests like an exercise treadmill test, 2D-echocardiogram, calcium scoring, or even an angiogram may be necessary.

Where are your clinics located? What are the operating hours?2020-08-05T12:13:49+08:00

Minmed Clinics are largely located in shopping malls at major MRT stations.

For location contact and operating hours, please visit here.

Can I have an MC/timechit for health screening?2020-07-06T13:47:09+08:00

We recognize that health screening can take a variable period of up to 2 hours. A timechit can be prepared on your request.

As health screening is done when you are well, we are unable to provide medical certificate for health screening visits.

Who is eligible for Onsite Health Screening?2020-07-28T14:32:21+08:00

Staff who are above 21 years of age are eligible for screening. There is no applicable upper age limit.

Test should be taken according to recommendations available here.

How do I make an appointment for Health Screening?2020-08-05T12:13:09+08:00

Executive Health Screening is available at our dedicated centre in Paragon. You may make an appointment online here.

Health screening is also available at our GP clinics. For details of packages available, please enquire at the outlet. Our doctors will be happy to assist you in making your selection.

Guidelines for general health screening are available here.

What do I need to prepare for health screening?2020-07-06T13:49:45+08:00

In general, fasting for at least 6 hours is necessary when tests for cholesterol and blood glucose are involved. Drinking plain water is encouraged. You may continue to take your regular medication for chronic diseases (e.g. hypertension, cholesterol) but are to omit your diabetic medication until you have taken your breakfast.

Please bring along:
– Identification – NRIC/Work Permit/Passport
– Company letter, authorisation letter or staff pass (where available)
– Medical report and radiology films/reports from last health screening (where available)

See our pre-screening guide for more information.

For instructions pertaining to specific tests, please see refer to specific tests under FAQ.

What happens after the onsite exercise?2020-07-28T14:34:10+08:00

The onsite exercise typically ends before noon. Our mobile team will restore the site to its original condition and inform the site personnel before leaving.

Participants will receive their health screening results electronically on the next working day. Your corporate health profile will arrive within a month and our programme coordinators will touch base with you again for your further health needs.

Staff who have missed the onsite exercise may opt for health screening at our centre in Paragon.

I would like to have a consult with a female physician. How do i arrange this?2020-07-30T11:18:50+08:00

We understand that there may be a need for consultation with female physicians.

For information on their availability, please email [email protected].

What is the health screening process like?2020-07-06T13:50:40+08:00

On arrival, we will verify your identity and registration in a contactless manner. Payment, where necessary will also be collected.

You may also be required to complete a pre-screening questionnaire prior to, or upon your arrival.

Clinical parameters (e.g. height, weight, blood pressure) will be taken. Our staff will guide you through necessary stations in a safe and efficient manner. The blood test will be conducted usually at the last station. Our phlebotomists are trained to ensure that your health screening is a comfortable one.

The screening process may take a variable 30 to 90 minutes.

What about the next year?2020-07-28T14:34:50+08:00

We hope you will return to us!

Following the onsite exercise, you may wish to consider our corporate workplace health programmes and solutions. These may address the health needs of staff as identified within the corporate health report.

Our staff will contact you in the months living up to next year’s health screening.

Do your clinics manage and treat infants and children?2020-07-30T11:19:31+08:00

Our doctors are able to assess and treat infants and children. Further services include developmental assessment as well as childhood vaccinations. Our pharmacy is likewise stocked with a comprehensive range of medication suitable for children.

When and how do I receive my report?2020-07-06T13:52:10+08:00

Your health screening results will typically be available on the next working day, except for selected tests and/or imaging studies.

You will receive a notification via email once the results are ready. Kindly login to your account here. Please note that your report is available only after you authenticate using an SMS OTP sent to your registered mobile number.

Your health screening is complete only with a doctor’s review. You may arrange an appointment for a teleconsult review here.

Can I have it as part of a health carnival?2020-07-28T14:35:25+08:00


Many clients opt to introduce a carnival atmosphere to their onsite exercise. Our vendor partners provide Food and Fruits, Sports merchandise, Supplements, Onsite massage, Optical screening and prescription and more. Do speak with our programme coordinator prior to screening.

Please note however, the deployment of vendors is subject to minimum attendees.

Tell me about available corporate schemes.2020-08-05T12:12:46+08:00

Minmed provides medical services in partnership with major corporate health plans listed here.

To assist you better, kindly bring your identity documents as well as the physical card or the electronic image of your card at time of registration. Please note that verification of the card validity may be made prior to consultation. In the event that consultation and treatment has been rendered upon invalid/expired coverage, we reserve the right to reclaim due fees from you.

We are also able to endorse hard copy claims and furnish electronic invoices for you where necessary.

What should I do after I receive my results?2020-07-06T13:54:03+08:00

Your health screening is complete only with a doctor’s review. You are encouraged to make an appointment for complimentary teleconsult here.

Should you request a face-to-face consultation, please email [email protected].

You may also refer to our online health screening glossary.

Here are a few pointers for your reference:

  • No definite diagnosis may be made from test results alone, and test results should be correlated with your medical history and other clinical findings.
  • Screening tests may carry limitations in the capacity to identify or rule out the presence or absence of a condition. Normal test results may not necessarily mean the absence of a medical condition.
  • The majority (about 95%) of a normal population test results will fall within the normal range. About 5% of the normal population test results may be slightly above or below the normal level.
  • It is an acceptable fact that a normal person’s test results may fluctuate at different times although still within the normal range. This occurrence may be due to diet or other factors.
Tell me about your health screening portal.2020-07-06T13:55:29+08:00

Health screening registration may be conducted via our portal.

For health screening at Minmed Health Screeners in Paragon, you may register for your screening appointment here.

If you are registering for screening at your office, please refer to the unique registration link sent to you via your HR and/or Wellness committee.

Your electronic health screening result may be retrieved 24/7 via our secure portal here. Please note that 2 Factor Authentication via SMS OTP to your registered mobile number is necessary before report retrieval.

What is CHAS and Pioneer Generation Scheme?2020-08-05T12:12:29+08:00

The Community Health Assist Scheme (CHAS) by the Ministry of Health (MOH) enables Singapore citizens from lower and middle income households to receive subsidies for medical care. Our group of clinics are CHAS registered.

Singapore citizens whom qualify will receive a blue or orange health assist card. Subsidies for medical care are applicable for common medical treatments as well as management of 20 chronic conditions under the Chronic Disease Management Programme (CDMP):
Diabetes, hypertension, lipid disorders, stroke, asthma, chronic obstructive pulmonary disease (COPD), schizophrenia, major depression, bipolar disorders, dementia, osteoarthritis, anxiety, benign prostatic hyperplasia, Parkinson’s disease, nephrosis/nephritis , epilepsy, osteoporosis, psoriasis, rheumatoid arthritis, ischaemic heart disease.

We also accept the Pioneer Generation (PG) card.

For more information on the CHAS scheme, please visit here.

For more information on the PG scheme, please visit here.

What if I have forgotten my password?2020-07-06T13:56:27+08:00

If you have forgotten your password, please reset your password here.

If you do not receive your SMS OTP within 15 minutes, please email [email protected].

Can I use Medisave for consultation and treatment?2020-07-30T11:30:06+08:00

Medisave may be used up to a limit of $500 per Medisave account per year, for management of conditions under the Chronic Disease Management Programme (CDMP):
Diabetes, hypertension, lipid disorders, stroke, asthma, chronic obstructive pulmonary disease (COPD), schizophrenia, major depression, bipolar disorders, dementia, osteoarthritis, anxiety, benign prostatic hyperplasia, Parkinson’s disease, nephrosis/nephritis , epilepsy, osteoporosis, psoriasis, rheumatoid arthritis, ischaemic heart disease.

Selected vaccinations are also covered:

Childhood Vaccinations (under the National Childhood Immunisation Schedule)

  • Pneumococcal vaccinations (for children below 5 years of age)
  • Human Papillomavirus (HPV) (for females between 9 and 26 years of age)
    i) Cervarix
    ii) Gardasil (4-valent HPV vaccine)
  • Hepatitis B vaccination
  • Measles, Mumps and Rubella (MMR)
  • Tuberculosis (BCG)
  • Diphtheria, Pertussis & Tetanus (DTaP/Tdap)
  • Poliomyelitis
  • Haemophilus Influenza Type B (Hib)

Adult Vaccinations (for target populations under the National Adult Immunisation Schedule)

  • Influenza*
    – Pneumococcal vaccinations*
  • Human Papillomavirus (HPV) (for females between 9 and 26 years of age)
    i) Cervarix
    ii) Gardasil (4-valent HPV vaccine)
  • Hepatitis B vaccination
  • Measles, Mumps and Rubella (MMR)
  • Diphtheria, Pertussis & Tetanus (DTaP/Tdap)
  • Varicella

Please note that eligibility requirements, co-payment and restrictions may apply. Visit this link for more details.


How do I prepare for Urine tests?2020-07-06T13:57:30+08:00

Urine tests available may include urine dipstick, urine full examination and microscopic examination (UFEME) and urine micro albumin to creatinine ratio.

These tests involve the collection of a clean specimen of urine midstream. During the collection process, please collect the specimen in the bottle midway through the stream. Kindly avoid collecting the first drops of urine as they appear as this may cause the specimen to be contaminated by skin cells and affecting your results.

Kindly refrain from submitting your urine specimen when you are having your menses. It is advisable to wait till day 5 of your menstrual cycle (with day 1 being the first day of your menstrual period) for better accuracy.

How do I prepare for Stool tests?2020-07-06T13:58:33+08:00

The stool test tests for the presence of microscopic blood cells which may not be visible to the human eye.

When collecting the specimen, please use the spatula available in the lid of the container. A small specimen of stool is adequate for analysis. Please note that specimens should be submitted to the clinic on the same day before 3pm (for weekdays) and 11am (for weekends).

If your selected stool test is the conventional faecal blood test (non immunological), you are advised to abstain from consumption of meats 3 days before the study.

Are Minmed clinics PHPC (public health preparedness) clinics?2020-08-05T12:11:27+08:00

Minmed is a participating clinic under the Public Health Preparedness Clinic (PHPC) scheme which provides subsidized treatment, investigations and medications during disease outbreaks. Subsidies will be provided for patients with respiratory infections during the COVID-19 outbreak.

If you are diagnosed via doctors to have a respiratory infection, the cost of consultation and treatment will be subsidized as follows:

  • Singaporean and Permanent Residents, as well as eligible work permit holders (excluding foreign domestic workers and performing artistes), would pay a flat subsidised rate of $10
  • Pioneer Generation (PG) and Merdeka Generation (MG) seniors would pay a lower rate of $5

Public Assistance (PA) cardholders need not pay

If you are consulting for non respiratory illnesses, the above rates do not apply. Prevailing subsidies for CHAS/PG/Merdeka Generation cardholders are however applicable.

For more information, visit this link.

How do I prepare for ECG tests?2020-07-06T13:59:15+08:00

The Resting Electrocardiogram (ECG) test is conducted by our technicians to assess the electrical rhythm of your heart.

This test involves the placement of sticker electrodes on your chest as well as your limbs as you lie on the couch. This test typically takes 15 minutes.

Please wear a two-piece outfit to facilitate placement of the chest electrodes. For your comfort, ECGs are conducted only by our female technicians.

Do I have to re-register if I visit different minmed clinic branches?2020-07-30T11:32:19+08:00

Our clinic network functions on an integrated secure web-based platform. You do not need to re-register if you have been seen previously at any of our clinics. In like manner, your past medical records, prescription history, MCs, referral letters and invoices are accessible via doctors during your visit.

What devices can I use the app on?2020-08-03T16:11:25+08:00

The Minmed Connect app is available on both iOS and Android devices.

Our app requires:

  • iOS 9.0 or later and is compatible with iPhone and iPad.
  • Android 5.0 or later
How do I prepare for Treadmill Stress tests?2020-07-06T13:59:49+08:00

The Treadmill Stress test or Cardiac Stress test involves the monitoring of the electrical rhythm of your heart as you exercise on a treadmill. Whilst the test takes 30 to 45 minutes including preparation, the actual running time is typically less than 12 minutes.

The test is undertaken by a trained technician with a doctor within the same test premise. It is advisable that you have a light meal and abstain from caffeine prior to the test. Please wear comfortable walking/running shoes as well as a two-piece outfit. The latter is to facilitate placement of test electrodes on your chest.

Please bring a list of your current medication on the day of the study.

Do you have after hours care?2020-08-05T12:10:40+08:00

We do not provide in-clinic after hours care. You may consider our teleconsult services here.

House call services are available through our care partners on a non-urgent appointment basis. Please email [email protected].

For urgent/emergency medical conditions, please visit the accident and emergency departments at the hospital nearest to you.

Can I use only a mobile number that is not +65?2020-08-03T16:01:52+08:00

Yes, you may use a non Singapore registered mobile number, so long as it can continue to receive the SMS OTP which is required for verification.

How do I prepare for Ultrasound tests?2020-07-06T14:01:02+08:00

Ultrasound studies are a non-invasive way of evaluating soft tissues and organs as part of the health screening process.

If you are having an ultrasound examination of your abdomen, please fast for at least 6 hours. You are encouraged to drink at least 4 cups of water and avoid going to the toilet prior to ultrasound of the pelvis and/or prostate. Please come in loose comfortable attire.

The sonographer will apply a clear viscous gel to the area of examination. An average study may take up to 30 minutes.

As ultrasounds do not involve xrays, it is safe for pregnant and/or breastfeeding moms.

Bone Mass Densitometry (BMD)2020-07-09T09:21:49+08:00

The Bone Mineral Densitometry (BMD) is a test to measure the mineral density of a person’s bone. The measurements are generally useful to assess a person’s risk of developing osteoporosis.

Can I get a Medical Certificate?2020-07-30T11:33:58+08:00

After assessment by our doctors, we may prescribe rest and issue medical certificates based on your condition and diagnosis.

Can I use the services as a foreigner?2020-08-03T16:11:16+08:00

Your Content Goes HereYes, you may use the services on Minmed Connect app as a foreigner. Your passport or FIN number will have to be used for identity verification.


Tonometry is a test used to determine the fluid pressure inside the eye (intra-ocular pressure), useful in the evaluation of patients at risk of glaucoma. Glaucoma is an eye disease in which the increased fluid pressure causes damage to the optic nerve and blindness.

In Singapore, approximately 3% of persons over 50 yrs of age have glaucoma.

This test is useful as a baseline test, and especially for those with underlying disease like diabetes, hypertension, steroid use, and family history of glaucoma.

An intra-ocular pressure of >21 mmHg should be followed up with an ophthalmologist.

What is DigiMC? How do I use it?2020-08-05T12:10:08+08:00

DigiMC is an initiative by GovTech Singapore. It is an online version of a paper medical certificate (MC) and is accessed via a unique link under the main mc.gov.sg domain.

Minmed uses the DigiMC platform. Following your consultation, we will send a unique link for the MC issued to you via SMS. You can choose to forward this link to your employer or relevant parties. Paper MC is available only upon request.

As a computer generated MC, the doctor’s signature is not required. Authenticity of the MC is verified by way of the domain here.

For more information, please visit this link.

What are the methods of signing in?2020-08-03T16:11:07+08:00

You can sign up to use the Minmed Connect app using your Apple ID, Gmail account, Facebook account, or via Email. For sign ups using email, a verification email will be sent prior to account activation.

What are the measures you have in place for COVID-19?2020-07-30T11:35:55+08:00

Minmed complies with current guidelines on COVID-19 set by Ministry of Health (MOH). Our staff undergo temperature screening daily and wear protective masks during service hours. Regular disinfection of the premises is undertaken. Social distancing measures apply in our premises. Aerosol generating procedures (nebulisation) are suspended/avoided to reduce the risk of respiratory secretion droplets contaminating the air.

Pap smear2020-07-09T09:19:20+08:00

The Pap smear test is useful for early detection of cervical cancer, which is curable when detected early. Cervical cancer is the 10th most common cancer amongst females in Singapore, and accounts for an estimated 70 deaths annually.

The test is recommended for women between 25-64 years old, the initial test being performed once a lady is sexually active, and subsequent PAP smear tests should be performed every 2-3 years.

An abnormal Pap smear result should be followed up with your doctor.

What if I fail to receive the SMS OTP2020-08-03T16:03:35+08:00

You may request to have another SMS OTP sent to your registered mobile number. In the event that you fail to receive the SMS, please contact [email protected].

Do you provide COVID-19 Tests?2020-08-05T09:40:44+08:00

Minmed clinics are listed Swab-and-Send-Home (SASH) COVID-19 testing clinics. We are able to provide swab tests in accordance to MOH guidelines.

For more information, please visit this link.

Chest X-ray2020-07-09T09:19:58+08:00

Chest x-rays are useful in picking up abnormal conditions involving the lungs, heart and great vessels . It is typically performed as the first imaging test for symptoms of shortness of breath, persistent cough, chest pain, chest injury or fever. Pneumonia, heart failure, emphysema, lung cancer and other medical conditions can be diagnosed or suspected on a chest x-ray. Low doses of radiation are used to create an image of the chest. Do not take a chest x-ray if you are or suspect that you are pregnant.


Must I purchase my medication from Minmed following a consultation?2020-07-30T11:37:13+08:00

Upon completion of consultation, medication can be prepared and supplied to you by our clinic.

You may however opt to decline this service. A physical prescription will be prepared for you so that you can fulfill this at a pharmacy. Please note that electronic prescriptions are not available.

What if I fail to receive the verification email?2020-08-03T16:04:13+08:00

You may request to have another Email sent to your registered email address. Please check your Spam folder.

In the event that you fail to receive the Email, please contact [email protected].

Breast Mammogram2020-07-09T09:20:23+08:00

Breast cancer is the most common cancer among Singaporean women. Every year, more than 1000 women are diagnosed, and over 400 die from breast cancer. Mammography is recommended annually for women over 40 years of age and once every 2 years for women over 50 years of age. It is useful for detecting the presence of cancerous lumps before they are felt by hand. Low doses of radiation are used to generate an image of the breast to look for characteristic masses or microcalcifications. Abnormal mammograms should be followed up with a breast surgeon.

Can i obtain a repeat prescription and supply of my medication?2020-07-30T11:38:23+08:00

Our doctor will review all requests for repeat prescription. Renewal can be made only if clinically indicated and is in compliance with existing medical practice guidelines. We reserve the right not to renew medication if it is not supported or when a face-to-face consultation is necessary.

Why do I need to furnish my NRIC/ FIN/ Passport? Is it safe?2020-08-03T16:05:11+08:00

Verification of your identity is an integral part of the Teleconsultation exercise. This is inline with existing best practices.

Abdomen / Pelvis Ultrasound2020-07-09T09:20:43+08:00

An ultrasound abdomen uses sonography or high frequency sound waves to produce images of the internal organs of the abdomen including the liver, gallbladder, spleen, pancreas and kidneys.

A pelvis ultrasound displays images of pelvic organs such as the uterus, ovaries and fallopian tubes. the pelvic structure.

Both are useful in aiding investigations of abnormalities in the abdomen or pelvis evidenced by abdominal or pelvic pain, and detect common diseases like fatty liver, gallstones, renal calculi.

This test is recommended as a baseline, and for persons with risk factors like obesity, high cholesterol or who have abdominal or pelvic pain.

Can I send a helper to accompany my child for consult?2020-07-30T11:39:16+08:00

You can send your helper to accompany your child for consultation in lieu of your presence. Please however ensure the following:

  • Correct identity documents for verification
  • Ability of the helper to present a clear medical history and answer examination questions
  • Your contact number in order that we can connect with you

Whilst possible, it is important that the child is safely managed. In the event that this is not so, we will request a revisit with your presence for non urgent conditions.

I have entered my details incorrectly. How do I change my entry?2020-08-03T16:06:39+08:00

You may update the following personal details under your User Profile settings:

  • date of birth
  • gender
  • address
  • nationality
  • ethnic group
  • mobile number

For change of NRIC/Fin/Passport, please contact [email protected] for assistance.

Do you provide teleconsult services at Minmed?2020-08-05T12:09:10+08:00

Yes, we do. Please visit our teleconsult link here.

How do I set up my payment method?2020-08-03T16:07:13+08:00

Payment is accepted via credit card or Paypal. You can set up your card payment upon registration or under your wallet settings within the Minmed Connect app.

Prostate Ultrasound2020-07-09T09:20:58+08:00

An ultrasound prostate uses sonography or high frequency sound waves to produce images of the prostate.

This test is commonly used for evaluation of the prostate gland in men with elevated prostate specific antigen (PSA), or with abnormal urinary symptoms. PSA is present in small quantities in the serum of men with healthy prostates but is often elevated in the presence of prostate cancer, infection or hypertrophy. Abnormal results should be followed up.

Would I be able to get a Pap Smear test done at Minmed?2020-08-05T12:09:02+08:00

Yes. Pap Smear services are available at our clinics.

All our doctors are trained for this procedure. However, we understand that it may be more comfortable that the Pap Smear be conducted via a female physician. If so, please email [email protected] for arrangements.

I have changed my handphone number. What do I do?2020-08-03T16:07:37+08:00

You may update your mobile number under User Profile settings. A SMS OTP will be sent to the new mobile number for verification purposes.

Treadmill Stress Test2020-07-09T09:21:28+08:00

Ischemic heart disease is the 3rd leading cause of death in Singapore, accounting for about 18% of deaths in Singapore.

An exercise treadmill test is performed by recording the electrocardiograph (ECG) of the heart whilst exercising on a treadmill machine. It allows assessment of the heart in response to stress and is useful for diagnosing ischemic heart disease, especially in persons with high cholesterol, hypertension and diabetes, family history of heart disease, shortness of breath or chest discomfort with exertion. Follow up of abnormal test results with a cardiologist is recommended.

Would I be able to get a Mammogram test done at Minmed?2020-08-05T12:08:40+08:00

Mammogram with/without ultrasound can be conducted at Minmed Radiology in Paragon. Please visit this link for details.

I need to update my FIN to my new NRIC number. How do I achieve this?2020-08-03T16:08:04+08:00

For change of NRIC/Fin/Passport, please contact [email protected] for assistance.

Do your clinics provide Vaccination services?2020-08-05T12:08:30+08:00

Yes. We provide adult and childhood vaccinations. Applicable subsidies under the Medisave schemes are also available. For more information, please visit our vaccination page.

I have changed my address. How I can update you?2020-08-03T16:08:27+08:00

You may update your address under Minmed Connect app’s User Profile settings.

How do I prepare for Mammogram tests?2020-07-06T15:35:25+08:00

The Mammogram study is an evaluation of the breasts using xrays, and is recommended for ladies above 40 years of age.

Please wear a two-piece outfit and avoid the use of deodorant, lotion, perfume and talc on the day of the study. An optimum window for the test is within 2 weeks after menstruation.

The test will be conducted by our female radiographer. During the process, there will be light firm compression of your breasts which can be uncomfortable. This is unfortunately necessary for proper evaluation.

The mammogram is expected to take under 20 minutes.

What are the statutory health checkups provided by minmed?2020-07-30T11:44:07+08:00

The statutory health checkups we provide are as follows.

Vocational Check-ups

  • Maid Employment
  • Taxi/Vehicle Operator License
  • Work Permit/ Employment Pass Application and Renewal
  • Other Vocational License Applications


  • Fitness-to-Work Assessment
  • Interval Assessment


  • Immigration, Citizenship, Permanent Residency Applications and Long-Term Visit Pass applications 

Admission to Tertiary Institutions

  • ITE, Polytechnic and University (Local & Overseas) 

Foreign Worker Pre-Employment

  • Work Pass (Work Permit, S Pass and E Pass) and Work Pass Renewal Medical Check-Ups and Vocational Medical Examinations.
What is the family/ dependant feature?2020-08-03T16:09:07+08:00

We understand that there may be occasions where you may wish to seek Tteleconsult for members of your family. As such, you can add your child or elderly dependant under the family group setting.

You will be required to furnish the bio data as well as identity documentation to support verification. With this feature, your child or dependant does not need to download the app and set-up a unique account separately.

Do your clinics accept cash? What are the modes of payment?2020-07-30T13:15:20+08:00

Our clinics operate on a cashless basis. Our available modes of payment are:

  • NETS
  • GrabPay
  • SGQR
How can I submit feedback on my experience?2020-08-03T16:10:07+08:00

You may submit your feedback to us at [email protected].

How do I prepare for Xray tests?2020-07-06T15:36:01+08:00

Xrays involve the study of a limited body area for evaluation. Minmed uses a digital radiography solution which keeps the amount of radiation and the incidence of retakes as low as possible.

No preparation is necessary. Ladies who are pregnant or possibly pregnant are advised NOT to take X-ray tests, and must inform us before taking such tests.

Can I go for health screening when I am pregnant/breastfeeding?2020-07-07T11:22:59+08:00

When pregnant, you will typically be seeing your obstetrician regularly for follow-up and antenatal care. Screening tests necessary (e.g. screening for gestational diabetes) will typically be conducted at your O&G clinic. It is thus recommended that you do not undergo health screening with us when pregnant.

If you do wish to, you are encouraged to only evaluate your lipid profile and fasting glucose.

Certain vaccinations may not be administered when you are pregnant. Please check with our doctors for suitability via teleconsult here.

If you are breastfeeding, it is acceptable to undergo health screening. However, this should not take place in lieu of or before your post natal follow up with your obstetrician.

What if I am not home at the time of the appointment?2020-08-03T16:13:06+08:00

If you are not home at the appointed date and time, you can arrange for our mobile team to visit again on an alternate day. Please note however, that a supplementary transportation fee of $20 is payable.

Alternatively, you can consider presenting at any of our clinics on an appointment basis, to complete the screen at no added charge. Please email [email protected]

Can I go for health screening when I am having my menses?2020-07-07T11:22:53+08:00

It is acceptable to go for health screening when you are having your menses. However, if there is a urine test component, it is recommended that you submit your urine specimen after day 5 of your menses (with day 1 being the first day of your menstrual period).

Pap smear studies should not be conducted until after day 8 of menses.

Can I go for health screening when I am feeling unwell?2020-07-07T11:22:49+08:00

If you are feeling unwell, please postpone your health screening as it is an elective procedure.

You may email [email protected] to reschedule an appointment, whether it is at your office or at Minmed Health Screeners.

How can I change the appointment date and time after confirmation?2020-08-03T16:13:46+08:00

Yes, you can change your appointment date and time by emailing [email protected].

Tell me about Minmed Health Screeners.2020-07-06T15:39:42+08:00

Minmed Health Screeners at Paragon services Executive Health Screening on an appointment basis.

Our operating hours are:
Mon-Fri: 8:30am to 5pm
Sat: 8:30am to 1pm
Closed on Sun & PH
T: 6339 9339

Please note that health screening and face-to-face review at Minmed Health Screeners is on an appointment basis and you may email [email protected] for further arrangements.

How do I get to Minmed Health Screeners?2020-07-06T15:40:26+08:00

You may refer to directions on how to get to Minmed Health Screeners here.

On arrival at Paragon Shopping Centre, please head to the lift lobby at Tower 1 – Lobby F to access level 16. If you are driving, you will have to take the elevator to ground level, then walk over Tower 1 – Lobby F.

If you are travelling by MRT, the nearest station is Orchard or Somerset.

How do I make an appointment for executive health screening?2020-07-06T15:41:13+08:00

Appointments for executive health screening can be made here.

If you are making an appointment as part of your corporate health screening exercise, please refer to the respective links given to you through your HR and/or Wellness committee.

You may email [email protected] for further arrangements.

How do I register for health screening at my office?2020-07-06T15:41:56+08:00

Your HR and/or Wellness committee will inform you of the upcoming health screening exercise at your office, typically in the month leading up to the onsite exercise. Please refer to the respective links for registration.

You will receive an email confirmation following successful registration.

What is the lifestyle survey for? How will the results be used?2020-07-06T15:42:43+08:00

The lifestyle survey is a survey poll conducted to gather information on your health and lifestyle habits.

The responses will be collated on a de-identified manner and presented as a corporate health profile to the Wellness committee. This will allow appropriate health programmes to be considered as a follow-up to the health screening exercise.

You may refer to your HR and/or Wellness committee should you wish to understand the corporate health profile better.

How do I book 6ME for my domestic helper?2020-07-29T08:19:30+08:00

Visit here for more information.

Choose according to your housing zone and available dates and times will be shown for your selection immediately. Your booking is confirmed upon completion of payment. You will receive an email notification with the selected date and time as well as the receipt.

It is important that your appointment date is at least 7 days before the examination due date stated within the MOM 6ME form, so that there is suitable processing time.

Should you need to change your appointment, please email [email protected].

What do I need to prepare?2020-07-29T08:20:47+08:00

On the day of the visit, your helper should be home with the original work permit as well as the original MOM 6ME form. Whilst the employer is not home, it is best that a family member is also available to assist incase there are queries that our team member may have.

What is the process of health screening like in my office?2020-07-06T15:43:24+08:00

On the day of screening, our mobile teams will conduct necessary set-up in a suitable space allotted to us.

Clear guides will take you through registration, clinical measurements and phlebotomy stations. Our staff will be at hand to explain and answer any queries that you may have.

In view of Covid19, safe measure practices have been put in place.

A typical screening process is expected to take 30 to 45 minutes.

What if we are not home?2020-07-29T08:21:22+08:00

The service charge is for our phlebotomy and examination service and is inclusive of transportation.

In the event that your helper is not home, we will attempt to reach you via handphone at the time of visit. A transport charge of $20 is payable if a repeat visit has to be made.

Alternatively, your helper can choose to visit the nearest Minmed clinic to complete the examination without further charges.

Can I have a hard copy of results?2020-08-05T12:18:00+08:00

Our email will carry a soft copy of the results.

Should you require a hardcopy of the results, please visit any of our 8 clinics islandwide.

What if I am late?2020-07-29T08:22:55+08:00

A 1 week buffer is required between the appointment date and the screening due date. We will need 3 days for results processing.

We regret that we are unable to expedite on this process. Should you be unable to complete the examination in the said time, please approach MOM prior to booking with us.

What are the available hours?2020-07-29T08:23:27+08:00

Our service hours for home based foreign domestic worker screening are from 9am-5pm on weekdays only. Public holidays are excluded.

Available dates and time slots will be shown according to your zones at the point of booking.

Why are employer details required?2020-07-29T08:23:56+08:00

You are our primary source of contact and updates. We will require your details as the employer (name, contact number and email) in order that we are able to reach you as part of results follow up.

Please note that the location for medical screening should be stated for the domestic worker. Your presence as the employer is not mandatory during screening.

What if I cannot find a time slot for booking?2020-08-05T12:07:56+08:00

Our available slots are listed online real time. Should you not be able to find a slot, it is likely that we are fully booked.

You can opt to visit our clinics for the screening service, or email [email protected] so that we can assist you with an appointment through our customer service team.

How do I register for studio classes?2020-08-06T10:28:58+08:00

You may refer to this link https://minmed.sg/studio/ for class schedule and registration.

Registration is confirmed on payment via credit card or Paypal. You will receive an email confirmation following successful registration. Please note that registration is non-refundable. If you are unwell and seek to transfer the registration to another person, please email [email protected]

Please note that selected studio classes may be streamed on our platform. Please notify the instructor if you wish to be excluded.

Who will be conducting the examination?2020-07-29T08:24:51+08:00

Our mobile team are certified and trained in phlebotomy (blood taking) and will be the one conducting the screening.

We will identify ourselves with a pass bearing Minmed identity for verification. In event of doubt, please contact 6339 9339.

What if a Chest X-ray is required?2020-07-30T17:39:55+08:00

If screening for Tuberculosis is required, the form will state a need for a Chest Xray to be conducted.

At the time of the medical examination, our mobile team will prepare a Xray request form for your helper to visit the nearest Xray facility for the test. Payment for the Xray will be made at the Xray centre. the Xray service is usually prompt and no appointment is required. We do advise however calling the centre prior to heading there for better service timings. Do check the operating hours of the centre as detailed within the form.

Upon completion of the Xray, the results will be sent to us. Our team will process the result together with the original examination form and notify you of the outcome. Should a Xray result be positive, we will contact you as the employer for further management.

What is the process? How long will it take?2020-07-29T08:25:51+08:00

The process is straight forward. Our staff will verify the identity of the domestic worker with the original work permit.

The MOM form will have to be endorsed ID by your helper. Our staff will obtain the blood specimen and keep the medical examination form.

The entire process will take less than 20 minutes.

Please note that we will not accept photocopied work permits as verification.

Where can I get the vaccinations?2020-08-05T12:17:16+08:00

Vaccinations are available at Minmed’s 8 clinics islandwide.

To ensure prompt service, you are encouraged to book your appointment online here.

Studio class schedule2020-08-06T10:31:32+08:00

Following month studio class schedule will released by the 25th of the current month for booking.

How do I know which vaccines I need?2020-07-29T08:30:08+08:00

Our vaccination guide is available in our article base.

Prior to vaccination, our doctor in attendance will ask necessary questions, advise on dosage, frequency and side effects as well as explain benefits and coverage of the vaccine. You are encouraged to surface your questions to the doctor at time of consultation.

In the event that the vaccination which you have selected is inappropriate or unnecessary, a full refund will be made following the consult.

Can I take multiple vaccines on the same day?2020-07-29T08:31:09+08:00

Selected vaccines can be taken on the same day depending on the nature of the vaccines. We will however be judicious in offering this as side effects such as fever may be enhanced.

What should I wear?2020-08-06T10:32:57+08:00

You should come in appropriate workout attire or any comfortable clothing that allows you to move and stretch freely and sports shoe.

What if i fail to complete the full course?2020-07-29T08:31:38+08:00

A typical primary course may include a series of 2 or 3 vaccinations. In the event that the 2nd or 3rd dose is missed, our doctors will evaluate and advise on the appropriate action.

If it is within guidelines to continue, we will do so. We will likewise advise if the period of protection is inadequate and if a fresh series is mandated.

What should I bring?2020-08-06T10:35:00+08:00

Do bring your water bottle to stay hydrate during the session and a towel to dry yourself after the session.

Can I take vaccinations if I am unwell?2020-07-29T08:32:19+08:00

You should not take vaccinations if you are feeling unwell. Side effects of vaccines typically include fever, rashes, myalgia and/or malaise. As such, the side effects may worsen the symptoms that you may already feel as a result of your current ailment.

Can I eat before the workout?2020-08-06T10:38:45+08:00

Yes! We would recommend you to have some light snack at least an hour before the class starts so that it can give you energy and improve your performance during the session.

Should you have low blood pressure or low blood sugar, it is advisable to have your meal at least 2 hours before class starts.

You may refer to this link healthhub.sg for more information on what to eat before and after workout.

What if I have to leave the country before completing the jabs?2020-07-29T08:32:58+08:00

In the event that you have to leave the country, we will provide a summary of the vaccinations taken till date.

Most of the vaccines that we offer are available on a global footprint. It is thus possible that you can continue the vaccination series to completion in your next country of travel. So long as you are able to furnish appropriate and clear documentation of your past vaccinations.

In like manner, if you have come from another country and require follow up of your vaccination series, our doctors will be able to assist you so long as appropriate and clear documentation is available.

Can I still join the class if I am late?2020-08-06T10:42:14+08:00

These studio classes are hosted by our partnered studio, hence please do check with the respective studio of which the class that you had booked on their terms and conditions.

What if I am pregnant? Can I take the vaccination?2020-07-29T08:33:25+08:00

When you are pregnant, certain vaccinations odd not be administered. As this varies on a case to case basis, it is best to consult our doctor in attendance at our clinic, prior to making a booking for your vaccination.

What is virtual workout?2020-07-06T15:59:02+08:00

Virtual workouts are available for Minmed users to enable them to stay healthy.

Workouts are streamed via Zoom. You may refer to the schedule of our workouts here.

Our fitness classes are 1-hour long and include (but not limited to):

  • Barre: A ballet-inspired workout involving elements of yoga and pilates.
  • Zumba: An interval dance workout, moving between high- and low-intensity dance moves to keep your heart rate up and burn calories.
  • Zumba Gold: A low-impact dance workout, perfect for beginners of all fitness levels.
  • K-Kardio: A cardio dance workout comprising of Kpop music and dance moves.
  • BodyART: A class comprising of breathing techniques, strength and flexibility exercises to help relieve stress and improve posture amongst other benefits.
  • Yoga: A fitness class focused to improve both your physical and mental health.
  • Oxigeno: Improve your flexibility, strength and mobility with a mix of Pilates, Yoga and Functional Training in this class.
What are the common side effects of vaccinations?2020-07-29T08:36:21+08:00

The most common side effects after vaccination are mild. They include:

  • Pain, swelling, or redness where the shot was given
  • Mild fever
  • Chills
  • Feeling tired
  • Headache
  • Muscle and joint aches

Most common side effects are a sign that your body is starting to build immunity (protection) against a disease.

When can I use the Queue Request feature?2020-08-06T10:55:42+08:00

You can request for Queues for a selected panel of clinics by downloading our Minmed Connect app. You can use the Queue Request feature for available clinics so long as it is within the operating hours of the clinic.

When you select Queue Request, as well as the intended clinic for a visit, the operating hours will be shown clearly.

How do I prepare for virtual workout?2020-07-06T15:59:45+08:00

We advise that you look for the following 4 areas to get ready for our virtual workouts.

  • Prepare – Have enough rest. See a doctor if you have existing medical conditions
  • Hydrate – Drink adequate amounts before starting. Top-up during breaks as the trainer instructs
  • Dress Right – Wear activity appropriate attire always. It doesn’t hurt to look good anyway!
  • Buddy Up – Bring a friend, do it as a family. Exercising together doubles the fun and results
Where is Minmed Radiology?2020-08-05T12:16:03+08:00

Minmed Radiology is a diagnostic imaging centre located on Level 16 of Paragon Medical Tower. For instructions on how to get here, please visit this link.

Available services include General Radiology, Ultrasound and Mammogram. Our equipment are fully digital. Depending on nature of the service, our report turnaround time is from 2 hours to 3 working days.

What must I watch for before joining a virtual workout?2020-07-06T16:01:24+08:00

We recommend that you consult your doctor before participating in the exercise sessions. You should be in a good physical condition and be able to participate in the exercise.

You should understand that the possibility of injuries or accidents may occur in the course of exercising. If you engage in our sessions, you agree that you do so at your own risk and agree to release and discharge Minmed from any and all claims or causes of action, known or unknown, arising from use of Minmed Virtual Workout.

Whilst the sessions are availed for use, no unauthorized copying, alteration, distribution, transmission, performance, display or other use of the videos is allowed without the prior consent of Minmed.

How do I make an appointment?2020-08-05T12:15:53+08:00

Appointments may be made online here.

Please note that appointments for radiology tests should be made, following doctors’ recommendations. You should have your appointment made by the referring physician, or do so online with us following a radiology request made by your physician. Please note that radiology services are not offered to you directly without advice and referral from a physician.

What if I arrive at the clinic later than the time advised?2020-08-06T10:58:52+08:00

You are advised to arrive at the clinic according to the guide given for waiting time. Should you miss your queue by more than 3 patients, the clinic may reissue a new queue number for you.

What equipment do I need?2020-07-06T16:00:55+08:00

Typically, no equipment is needed for majority of our virtual workouts.

In specific cases, simple equipment such as a yoga mat, chair, weights (e.g. filled PET water bottles) may be needed. Please watch for our updates via social media or within our programme links for further details.

How do I prepare for the radiology appointments?2020-08-05T12:15:44+08:00

Specific tests may require preparation. These may include fasting before a study, appropriate attire (two piece suit). Please refer to our pre-screening guide for instructions specific to your radiology test.

How do I get the results?2020-07-29T08:51:55+08:00

Elective radiology studies are reported within 3 working days.

The report will be sent to you or your primary physician as determined at the time of registration with us. In the event of an urgent or abnormal result, we may arrange a recall appointment with our doctors face to face or via teleconsult.

How do I make an appointment for homebased screening?2020-08-06T11:03:49+08:00

Our Mobile Team conducts health screening for you in the comfort of your home. Available packages are here.  You may wish to download the Minmed Connect app and opt for a complimentary pre-screening consultation.

Upon selecting your package, you will be asked for your home location by zones. Select a date and time that is convenient for you, bearing in mind that you will need to fast for 6 hours prior to the screen. Your booking is confirmed upon completion of payment.

Should you need to change your appointment date or time, please email [email protected]

Tell me about Studio classes.2020-07-06T16:02:00+08:00

Studio classes are an offline extension of our virtual workout series. This allows participants to exercise in a gym environment with their friends. Selected studio classes may also be streamed on our platform.

Studio classes are conducted in partnership with our gym providers. You are advised to refer to the partner studios for terms of use and preparatory measures.

How do I register for studio classes?2020-07-06T16:02:56+08:00

You may refer to this link for class schedule and registration.

Registration is confirmed on payment via credit card or Paypal. You will receive an email confirmation following successful registration. Please note that registration is non-refundable. If you are unwell and seek to transfer the registration to another person, please email [email protected].

Please note that selected studio classes may be streamed on our platform. Please notify the instructor if you wish to be excluded.

Tell me about Virtual Kitchen.2020-07-06T16:03:56+08:00

Cooking demonstration of healthy/common dishes are showcased by our Dieticians and/or Nutritionists at our Virtual Kitchen. These classes can be viewed on Facebook LIVE. Simply visit our facebook page during the appointed class times to join us.

View our schedule here.

What are the packages available? How do I select them?2020-08-06T11:34:01+08:00

Available packages are here. You may refer to this link for recommendations on what screening tests are suitable. You may also wish to download the Minmed Connect app for a complimentary pre-screening consultation for the choice of your package.

Where do I get the recipes?2020-07-06T16:04:38+08:00

Recipes are available here.
Videos are available here.

How do I make an appointment for homebased screening?2020-07-06T16:05:29+08:00

Homebased screening is conducted by our mobile teams and provides health screening, vaccination, statutory screening for foreign domestic workers in the comfort of your home.

Screening is supported by teleconsult service with our doctors.

To book an appointment, please visit this link. Our administrative team will contact you for confirmation and advise on further arrangements.

What do I need to prepare for homebased screening?2020-07-30T17:37:43+08:00

Please ensure that you are home at the appointed time. The mobile team will verify your identity (NRIC/FIN/Passport).

For health screening, please prepare past health screening results (if any), as well as your current medication list.

For vaccination services, please provide your recent blood test results and/or vaccination records.

For foreign domestic worker screening, kindly provide the notification letter from Ministry of Manpower (MOM).

When will the results be ready?2020-07-06T16:07:13+08:00

For health screening:
The results will typically be available on the next working day, except for selected tests and/or imaging studies.

You will receive a notification via email once the results are ready. Kindly login to your account here. Please note that your report is available only after you authenticate using an SMS OTP sent to your registered mobile number.

Your health screening is complete only with a doctor’s review. You may arrange an appointment for a teleconsult review here.

For foreign domestic worker screening:
The results will typically be available within 3 working days. We will update you when the results are ready via SMS/email.

What should I do after I receive my health screening results?2020-07-30T11:10:33+08:00

Your health screening is complete only with a doctor’s review. You are encouraged to make an appointment for complimentary teleconsult here.

Should you request a face-to-face consultation, please email [email protected]

You may also refer to our online health screening glossary.

Here are a few pointers for your reference:

  • No definite diagnosis may be made from test results alone, and test results should be correlated with your medical history and other clinical findings.
  • Screening tests may carry limitations in the capacity to identify or rule out the presence or absence of a condition. Normal test results may not necessarily mean the absence of a medical condition.
  • The majority (about 95%) of a normal population test results will fall within the normal range. About 5% of the normal population test results may be slightly above or below the normal level.
  • It is an acceptable fact that a normal person’s test results may fluctuate at different times although still within the normal range. This occurrence may be due to diet or other factors.
Can I teleconsult a doctor before the screening?2020-08-06T11:36:30+08:00

Yes, you can download the Minmed Connect app for a complimentary pre-screening consultation for the choice of your package.

Can I opt for further screening services such as mammogram and ultrasounds?2020-08-06T11:37:45+08:00

Yes, however this will be done at our screening centre, Minmed Health Screeners  in Paragon.
You can discuss this with the Mobile Team whilst they are with you. Alternatively, you can email [email protected]

Can I book on behalf of a family member?2020-08-06T11:39:19+08:00

Yes, you can book an appointment on behalf of your family member. In like manner, they may also wish to opt for a pre-screening teleconsultation with us.

It will be ideal if you can be present with your family member, should the latter need assistance in furnishing necessary medical information at the point of screening.

How do I make payment for homebased screening?2020-08-06T11:40:01+08:00

Payment is made via Paypal or credit card at the point of checkout, after you have selected your package, date and time.

How can I change the appointment date and time after confirmation?2020-08-06T11:41:44+08:00

Yes, you can change your appointment date and time by emailing [email protected]